Magellan Health
Reviews and Complaints
Annoyed provider
- How they dictate my counseling
Provider complaint
Beware of dr. daniel corboy
- Daniel corboy
Preferred solution: undeny the request
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Verified Reviewer | Falls Church, VirginiaWorst insurance (Medicaid Plan) ever !!
29 year old son has 2 bulging thoracic discs in his spine and after seeing the first Orthopedic physician in January 2019, it is now mid July and my son has not received the proper care for his spine. 6 months have passed and it has been a long struggle to get approval and authorization for the MRI and now for him to see an Neurospine physician which did nothing for him....
and referred him to see a Spine anesthesiologist which now requires authorization once again. It is a game that Magellan plays because they DO NOT want to pay for the care even though they receive state and federal funds for each person that is assigned to them. They DO NOT have physicians in network, so they play the bouncing the patient around game. I am an RN for over 30 years and have never seen anything like this.
I will be seeking legal advice due to lack of proper care for my son ..... his pain is getting worse every day and he is not taking any pain medications due to side effects.
Please choose a different plan or insurance .... or keep your straight Medicaid/ Medicare because these so called managed care companies are taking the money, But NOT managing or providing the care.
- Terrible all the way around
- Customer service is the worst
- Waiting over 6 months for the appropriate physician and care
Preferred solution: Deliver product or service ordered
The WORST insurance
- Terrible all the way around
- Denial of care
Preferred solution: Find doctors that honestly accept this insurance
The worst case of not giving a *** ever.
Preferred solution: Let the company propose a solution
Excessive hold times
First time customer
- Terrible all the way around
Preferred solution: I need assistance changing over. I would like to choose more options above poor customer service,bad quality, order processing issue, pricing issue, and other issues.
EXPEDITING CLINICAL AUTHORIZATION FOR INPATIENT PSYCHE CONSULT ON MEDICAL FLOOR
Talking to fast and not understanding
Mental health
Refill of medication
Prescription coverage
Condescension
Arrogant and unknowledgeable
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Totally agree - if this company think I need their supervision - I believe I should be paid for my time - not sure what the point of peer reviews are -